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Tag: voip

recording a business phone call

Can You Record a Business Phone Call?

Disclaimer: We are not lawyers and this post is not legal advice. Consult your legal team before beginning any call recording program. If you’ve ever heard this: “This call is being recorded for quality and training purposes,” you’re being put on notice that whatever you say is being recorded and stored somewhere.

working virtual

Tools to Help Employees Go Virtual vs. Working In An Office

Before the pandemic, many companies allowed some employees the flexibility of working from home. Working virtual is an ideal option for people who are ill or have another reason to be home. Virtual work can help cut down on absenteeism and reduce overhead costs. Then COVID-19 brought virtual work to

What is SIP Trunking and How Can It Save Your Business Money

Today’s technology advancements have made it possible for small businesses to communicate more efficiently while reducing overhead costs. Digital phone systems are quickly replacing traditional business phone lines. And small businesses have jumped on the bandwagon to take advantage of the ease of use and cost savings with modern telecommunication

What Lawyers Look For In a VoIP Phone System

A phone number is a lifeline for any law firm. Even with email, contact forms, and social media contact, most clients pick up the phone and call when they need legal help. A reliable and effective phone system is a vital part of any law firm, from the sole practitioner

small business man on phone call queue

What is a Small Business Call Queue?

Missed calls are one of the biggest issues for small businesses. Prospects and customers who call and fail to get answers or help from your company can cost your company money every day. Many smaller businesses have a limited amount of availability, including employees. Unanswered calls that go unanswered are

VoIP hosted phone system

What is a Hosted PBX Phone System?

Today’s quickly transforming digital landscape is paving the way for more advanced phone systems. Businesses are demanding better systems to meet their needs. As a result, traditional landlines and analog phone systems are no longer a viable option. A hosted PBX phone system is quickly becoming a popular choice for

Why 5G is Going to Change the Way We Do Business

Let’s get right to the meat and potatoes of this incredible deal: 5G Internet service is coming, and soon. But for many people, and businesses who understand this new technology, perhaps not soon enough. Most phones, home networks, and businesses are currently using 4G technology, or more specifically 4G LTE.

Is Your Small Business Prepared for the Next Natural Disaster?

Let’s make something clear: disasters happen. They can strike at any time and will affect anyone, regardless of their age, race, gender, socio-economic status, political affiliation, and so on. They also have the potential to not just hamper businesses of all sizes, but to cripple them. That’s one of the

IT Manager VoIP Hosted PBX

Why IT Managers Love VoIP Hosted PBX Systems

Business IT Managers tend to wear many hats these days. Most modern businesses have some form of information technology backing everything they do from marketing to time management, and IT staff have to be familiar with all of it. This means that anything that can be done to simplify an

work from home telecommute

A Proven Plan to Manage Telecommuters

As the digital revolution marches on we’ve become more connected, but it has also become easier for us to be a part. Couples in long distance relationships rejoice! However, it’s also become easier for businesses to allow employees to work from home, whether they live across town or across the