More businesses are turning to VoIP telephony due to fair prices by providers as well as a need to have a means of communication that is integrative, intuitive and cost-effective. That being said, VoIP uses the internet to transmit voice data, making it a security target for malicious hackers and
Salespeople form the core of any sales company. It thus means that you as the leader or company CEO should do everything in your power to make sure that they are properly motivated so your employees can reach their targets over and over again. A lot of sales CEOs make
Communication trends keep evolving with each passing year. Companies that want to stay relevant are forced to jump on this bandwagon in order to stay ahead of the pack. That being said, knowing which types of technologies and trends to adopt is just as important as the evolution itself. In
As more and more businesses downsize in an effort to reduce their overhead costs for things like personnel and rent, the idea of having a call center solution in the cloud becomes attractive. A virtual call center can cut the unnecessary fat that may be holding your company back, boosting
There has been an explosion of hosted PBX and VoIP solutions over the last 15 years. This has meant that voice and data have become intertwined, providing businesses all over the world with affordable communication solutions that can be scaled up should the need arise, and systems that require little
At any given time, some of your employees may need to leave the office to carry out an errand or go see a client. Using their mobile phones to communicate is a no-no since it won’t look professional and may end up in them fielding calls during inappropriate times of
More and more companies are choosing to make the switch to VoIP which offers unrivaled call quality and communications reliability. That being said, there will be times when you’ll have less than perfect call quality. In such instances, there are things you can do to ensure that you have uninterrupted
