Missed calls are one of the biggest issues for small businesses. Prospects and customers who call and fail to get answers or help from your company can cost your company money every day. Many smaller businesses have a limited amount of availability, including employees. Unanswered calls that go unanswered are
As the COVID-19 pandemic fuels lockdowns around the world, more employees than ever before have transited to remote work. The workforce is operating almost entirely online. And with the holidays around the corner, in-person celebrations are no longer an option. Businesses are now looking for innovative ways to bring the
The COVID-19 pandemic has drastically changed the way we live and work. Businesses are operating on a different level than what most employees are used to. Many employees have transitioned to remote work, while others are having to cope with balancing work, family, and children. It is important that organizations
Name one business that became a successful simply on the efforts of one individual. If you can’t name any, there’s a good reason for that; successful teams are built on the foundation of many people. The old adage, ‘There is no I in team,’ is well known. Therefore, collaboration is
Now that the new year is officially underway, the parties are over and the in-laws have (mercifully) gone home, it’s time to return your focus to your business. Your company may be doing well enough, but it can do so much better. Or perhaps it’s been struggling along for months
Just as in every aspect of your life, you want your business to get off to the best start possible in the New Year. Most of the people who make personal New Year’s resolutions let them go within the first couple of weeks. In fact, most ‘resolutions’ don’t survive past
