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Tag: management

small business man on phone call queue

What is a Small Business Call Queue?

Missed calls are one of the biggest issues for small businesses. Prospects and customers who call and fail to get answers or help from your company can cost your company money every day. Many smaller businesses have a limited amount of availability, including employees. Unanswered calls that go unanswered are

small business virtual holiday party ideas

Holidays are Virtual Now – Now How to Celebrate with Your Employees

As the COVID-19 pandemic fuels lockdowns around the world, more employees than ever before have transited to remote work. The workforce is operating almost entirely online. And with the holidays around the corner, in-person celebrations are no longer an option. Businesses are now looking for innovative ways to bring the

How to Set Business Goals for the New Year

Now that the new year is officially underway, the parties are over and the in-laws have (mercifully) gone home, it’s time to return your focus to your business. Your company may be doing well enough, but it can do so much better. Or perhaps it’s been struggling along for months

Top Ten Ways to Help Your Business Thrive in the New Year

Just as in every aspect of your life, you want your business to get off to the best start possible in the New Year. Most of the people who make personal New Year’s resolutions let them go within the first couple of weeks. In fact, most ‘resolutions’ don’t survive past