With so many technological advancements in the business field, customers have come to expect certain features when they try to communicate with businesses. If your business is not utilizing all the features VoIP has to offer, you are at a disadvantage. Don’t let your competition pass you by when it comes to customer service and ease of communication, and with the innovative features offered by Press8 VoIP you can set your business apart.
With a VoIP hosted PBX you can:
- Forward calls to your employee’s cell phones, home phones, or any other phone to prevent customers from being directed to voicemail.
- Set up caller menus, designate hold music, or customized hold messages.
- Streamline call center management and conference calling.
- Set up dial by name directories.
- Seamlessly transfer calls.
- And much much more.
Your business can’t afford to loose sales from frustrated customers who hang up after getting through to voicemail, and your reputation can be damaged when too many people are stuck on hold because of poor call management. VoIP is an affordable way to get all the latest features you need to set yourself apart from your competition.