August 21, 2012
Austin, TX (PRWEB) August 21, 2012 – Press8 Telecom (https://www.press8.com) has been offering small businesses a feature rich VoIP hosted phone system since 2006, announced today that they will be rolling out a Voicemail to Text application to their customers. Now, in addition to offering over 40 free hosted PBX features, Press8 will be offering their customers the ability to read their voicemails in addition to listening to them.
Press8 Telecom’s new Voicemail to Text application transcribes a customer’s voicemail to text and sends it to their email client as a text message with an attached .wav file for listening to the message. The company’s transcription application is based on a hybrid model which is more accurate than a strictly automated transcription service. A hybrid model includes some human intervention in the transcription process.
The ability to read a voicemail instead of having to listen to it benefits Press8 Telecom customers by increasing their ability to respond to voicemails faster enhancing their productivity.
“We are so excited to be able to offer this new technology to our customers.” said Tamara Field, President of Press8 Telecom. “Research shows that it takes longer for people to reply to a voicemail message than any other type of communication. With Press8’s Voicemail to Text application it’s easy to check your voicemail —even if you’re in a meeting or another situation where dialing in and listening to a message wouldn’t be polite or possible.”
The Press8 Voicemail to Text add-on includes an unlimited number of voicemail transcriptions for $4.99/mo. Existing Press8 Telecom customers can call Customer Care at 1-800-349-VOIP (8467) to automatically activate this feature. To sign up with the Press8 Telecom, or to learn about other features that they offer, visit their plans page.
About Press8 Telecom
Press8 Telecom delivers VoIP hosted PBX internet phone service to small businesses at a fraction of the cost of standard analog phone systems. Headquartered in Austin, TX, Press8 has been in business since 2006 and is privately held. For more information, please visit: https://www.press8.com.