Free Long Distance
Unlimited free long distance (US48 & Canada) for all users on the account.
Local or Toll-Free Number
Each account includes a free local or toll-free number.
Auto Expanding Lines
Your customer will never get a busy signal since our system allocates more lines for you during peak periods.
Web Based User Portal
Users can access their voicemail, send faxes, and read faxes using our web-based control panel.
Custom Message on Hold
Choose a voice talent at our Audio Production Store and create professional IVR prompts, on hold messages & voicemail prompts and more.
Unlimited IVR's (Auto Attendants)
IVR’s route your calls based on caller input. An example of an IVR would be: “Thank you for calling xyz company. For sales press 1, for billing press 2, for an operator press zero.”
Do Not Disturb (DND)
Easily set your phone to DND when you are not available and all calls will be sent to voicemail.
View Active Calls
View Call Reports for active calls sorting by date and time and refreshes every 5 to 300 seconds.
Forward a call to any other user on your phone system or to an external number outside your system.
Setup schedules for the day, night, or days of the week and customize how calls will be handled during that time.
Setup notification when someone else is trying to call you even if you are on a call.
Link multiple locations seamlessly on one phone system.
Re-Route Calls When Internet is Down
Never miss a call even if your internet connection goes down. During an outage, your calls are routed to another designated number like a cell phone, or sent directly to voicemail. Your main auto attendant (IVR) will continue to answer your calls and route them to the new location automatically.
Emergency Assistance (e911)
Emergency 911 Assistance is included free with all Press8 Telecom phones.
Multiple Devices on One Extension
Take and make calls on your VoIP phone, your smartphone, and your computer all under one extension.
Add Caller-ID’s to your block list anytime in our web-based control panel.
Reseller Broadcast Emails
Resellers can send broadcast emails to their customer’s through their control panel.
Dial by Name Directory
Dial by name allows your callers to find a user on your system without knowing their extension just by choosing the first few letters of their name.
Callers on the same phone system, no matter where they are located, can use extension dialing to access another user on the system.
Unlimited Outgoing Web Fax
Send unlimited faxes online in our web portal.
High Volume Call Alerts
Customers can choose to receive email and text message alerts during abnormally high inbound or outbound call volume.