Hurricane season is upon us once again, and there are bound to be times when your business systems fail due to extreme winds taking out the power as well as the telephone and communication systems. Businesses all over the country rely heavily on their phone
Communication myths abound everywhere, and the business world is no exception. Sometimes, all it takes is a communication faux pas to derail negotiations on your way to close a really profitable deal. Each one of us comes from a different background, and we all have
Communication trends keep evolving with each passing year. Companies that want to stay relevant are forced to jump on this bandwagon in order to stay ahead of the pack. That being said, knowing which types of technologies and trends to adopt is just as important
As more and more businesses downsize in an effort to reduce their overhead costs for things like personnel and rent, the idea of having a call center solution in the cloud becomes attractive. A virtual call center can cut the unnecessary fat that may be
There has been an explosion of hosted PBX and VoIP solutions over the last 15 years. This has meant that voice and data have become intertwined, providing businesses all over the world with affordable communication solutions that can be scaled up should the need arise,
Does your company rely on conference calls? Are you embarassed at how unprofessional your phone sounds when taking a conference call? If you have several staff members crowded in a small office to hear the regional manager over your cell phone for a conference call,
Enhanced 911, E-911 or E911 is a North American telecommunications based system that automatically associates a physical address with the calling party’s telephone number, and routes the call to the most appropriate Public Safety Answering Point (PSAP) for that address. The caller’s address and information
Every business has a different set of communication needs. That’s why it’s important to pick the right IP phone for your business. It’s not enough to just go with the most popular brand; you need the right model.