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Small Business Tips

How to Setup a Call Center for Your Small Business

How to Setup a Call Center for Your Small Business

Setting up a call center can be an instrumental decision and there is a growing number of small to mid-sized businesses relying on these services. Not all call centers are created with the same focus, so there are several key steps you’ll want to consider

Why 5G is Going to Change the Way We Do Business

Why 5G is Going to Change the Way We Do Business

Let’s get right to the meat and potatoes of this incredible deal: 5G Internet service is coming, and soon. But for many people, and businesses who understand this new technology, perhaps not soon enough. Most phones, home networks, and businesses are currently using 4G technology,

Do Wage Increases Help or Hurt Small Business?

Do Wage Increases Help or Hurt Small Business?

Small business owners often cringe whenever there’s public discussion or a great deal of media coverage about wage increases. The initial reaction when government legislation forces minimum wages higher -especially by relatively large increments- is that companies will either raise prices (passing the cost onto

Virtual Assistants and the Modern Office

Virtual Assistants and the Modern Office

“Michael, I need the report from last Tuesday.” “Heather, bring me Donnelly’s assessment.” “Brad, get me some coffee!” Assistants make the business world turn. Without them, we’re going to spend more time on menial tasks. We’ll waste more minutes with the minutia than tackling the

Why Your Small Business Should Be Using Modern Technology

Why Your Small Business Should Be Using Modern Technology

Getting ‘Smarter’ with Your Office How ‘smart’ is your office? Let me rephrase that … how technologically smart is your office? Innovation is a powerful force in the business world and if you’re not capitalizing on it, on the best, the latest, and the greatest

How Small Businesses are Saving Money with Blockchain Technology

How Small Businesses are Saving Money with Blockchain Technology

Perhaps you’re not quite familiar with the term ‘blockchain’, but you’ve no doubt heard of Bitcoin, right? Well, Bitcoin is the cryptocurrency that revolutionized an entire financial industry. Though it’s still early and there are doubts about how much of an impact Bitcoin, Ethereum, and

Are your managers leading or mentoring?

Are your managers leading or mentoring?

Look around and you’ll see a mountain of articles on websites about the differences between managers and leaders. Yes, there’s a major difference between the two, but what about mentoring? Is there something different about mentoring? After all, good leaders may be called strong mentors,

Top New Year’s Resolutions for Small Businesses

Top New Year’s Resolutions for Small Businesses

The New Year is a time for people to make changes in their life, usually for their betterment. It’s also an opportunity for many small businesses to step up their game and take a larger chunk of the proverbial pie from their competition. In order

How to Set Business Goals for the New Year

How to Set Business Goals for the New Year

Now that the new year is officially underway, the parties are over and the in-laws have (mercifully) gone home, it’s time to return your focus to your business. Your company may be doing well enough, but it can do so much better. Or perhaps it’s