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Hosted PBX Systems

VoIP Levels the Playing Field for Small Business

Imagine business being able to use real telephone equipment and software with auto dialers, appointment reminders, and message centers.  That is the VoIP technology of today.  Yes, you can get technology that gives you auto dialers and appointment reminders from your bigger phone companies, but

What Does a VoIP Phone System Look Like?

This may sound like a silly question “What does a VoIP phone system look like?” and you may find the answer even sillier, but it is true.  The answer to what does a VoIP phone system look like is “More cash in your pocket, and

What do you Lose Switching to VoIP?

It is understandable that some people may be apprehensive about switching to a VoIP phone system.  Change can be hard for some people and scary, especially if you feel you are not real technology oriented.  However, VoIP is nothing to fear and you don’t need

What to Look for in a Phone System for Your Business

These days businesses depend on reliable phone systems as the heart of their companies’ communications needs. But the business that goes shopping for a new and improved phone system may find the many choices overwhelming. Today, phone system manufacturers are offering a huge variety of

How to Create a Professional Main Greeting

Your companies phone system main greeting is a callers first impression of your business . If it is professional and routes the caller quickly and effieciently you will certainly make a good impression. If, on the other hand, your main greeting sounds unprofessional and/or makes it difficult for a caller

Utilizing an IVR to Save Money and Increase User Satisfaction

IVR (Interactive Voice Response) is a phone system term that refers to the technology that automates interactions with telephone callers. Many companies are increasingly turning to IVR’s to reduce the cost of common sales, service, collections, inquiry and support calls to and from their company.

How an Auto Attendant Works

If you are a small company without the budget to afford a receptionist to answer your calls, or even a medium sized company who does not need a receptionist, an auto attendant can handle your calls and route them to the correct person or department

Hiring an IT Consultant to Help You Switch to VoIP

Choosing the right VoIP phone system for your SMB (small-to-medium sized business) can be quite a challenge. This is due in part to the fact that VoIP systems are becoming more and more complex, and SMBs are expecting more from the phone systems that they

How VoIP is Changing the Way Businesses Operate

If you aren’t aware of it already, VoIP is changing the way that businesses operate. Also known as Voice Over Internet Protocol, this service utilizes your broadband connection to make a telephone call. The VoIP breakthrough now enables businesses to make cheaper phone calls. When