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Cloud Computing

Why Businesses are Choosing Cloud Based Call Centers

There’s no doubt that technology can provide your business with the edge it needs to compete. But deciding which technology to adopt for your business can be quite a challenge. Many businesses are adopting cloud-based applications to improve their agility and reduce their IT and

What’s all the Buzz About Unified Communications?

Unified communications (UC) is the integration of real-time communication services such as instant messaging (chat), presence information, telephony (including IP telephony),video conferencing, data sharing (including web connected electronic whiteboards aka IWB’s or Interactive White Boards, call control and speech recognition with non-real-time communication services such

What VoIP and the Cloud Mean to Your Business

It’s amazing how cloud and telecommunications technology are working together to influence the way in which businesses are restructuring their practices in ways that help them save money, improve productivity, and become more efficient. Cloud computing is a paradigm of computing in which dynamically scalable

How Cloud Computing is Helping Our Economy

The trend toward Cloud Computing (also known as Software-as-a-Service or SaaS) has substantially accelerated during the recession. In fact, it’s arguable that the current economic crisis has actually inspired the rise of cloud computing. Although many entrepreneurs fear that Cloud Computing will result in a

10 Ways Telecom in the Cloud Can Help Your Business

Cloud communications is one of the fastest growing technologies, dramatically changing the way companies do business. Even though companies both large and small heap praise upon this solution many people are still unaware of the fact that with a “cloud’ based communications system you will


How to Outsource Some or All of Your Daily Operations

Now, more than ever, companies are taking steps to outsource some or all of their daily operations to meet their business needs. This decision is not usually one a company takes lightly, and doing so depends on many factors. While most outsourcing operations will not