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The Impact of Virus Attacks on Small Business

The Impact of Virus Attacks on Small Business

You’ve heard about the ‘Pink Slip’ virus, haven’t you? For those who haven’t (or it’s been a few years and far too many news stories, political fodder, or work-related issues to focus on instead), let’s do a refresher. An employee of a mid-sized company was

How to Setup a Call Center for Your Small Business

How to Setup a Call Center for Your Small Business

Setting up a call center can be an instrumental decision and there is a growing number of small to mid-sized businesses relying on these services. Not all call centers are created with the same focus, so there are several key steps you’ll want to consider