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The Impact of Virus Attacks on Small Business

You’ve heard about the ‘Pink Slip’ virus, haven’t you? For those who haven’t (or it’s been a few years and far too many news stories, political fodder, or work-related issues to focus on instead), let’s do a refresher. An employee of a mid-sized company was

How to Setup a Call Center for Your Small Business

Setting up a call center can be an instrumental decision and there is a growing number of small to mid-sized businesses relying on these services. Not all call centers are created with the same focus, so there are several key steps you’ll want to consider