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artificial intelligence in sales

Using AI to Improve Your Small Business Sales

AI Transforming Prospects into Clients: Is It Magic … or Good Sense? 10 years ago the topic of Artificial Intelligence was still more science-fiction than reality. Even though most people would think of AI as involving intelligent robots performing a wide range of everyday tasks

The Impact of Virus Attacks on Small Business

You’ve heard about the ‘Pink Slip’ virus, haven’t you? For those who haven’t (or it’s been a few years and far too many news stories, political fodder, or work-related issues to focus on instead), let’s do a refresher. An employee of a mid-sized company was

How to Setup a Call Center for Your Small Business

Setting up a call center can be an instrumental decision and there is a growing number of small to mid-sized businesses relying on these services. Not all call centers are created with the same focus, so there are several key steps you’ll want to consider

Why 5G is Going to Change the Way We Do Business

Let’s get right to the meat and potatoes of this incredible deal: 5G Internet service is coming, and soon. But for many people, and businesses who understand this new technology, perhaps not soon enough. Most phones, home networks, and businesses are currently using 4G technology,

Do Wage Increases Help or Hurt Small Business?

Small business owners often cringe whenever there’s public discussion or a great deal of media coverage about wage increases. The initial reaction when government legislation forces minimum wages higher -especially by relatively large increments- is that companies will either raise prices (passing the cost onto

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Virtual Assistants and the Modern Office

“Michael, I need the report from last Tuesday.” “Heather, bring me Donnelly’s assessment.” “Brad, get me some coffee!” Assistants make the business world turn. Without them, we’re going to spend more time on menial tasks. We’ll waste more minutes with the minutia than tackling the

technology in the small business

Why Your Small Business Should Be Using Modern Technology

Getting ‘Smarter’ with Your Office How ‘smart’ is your office? Let me rephrase that … how technologically smart is your office? Innovation is a powerful force in the business world and if you’re not capitalizing on it, on the best, the latest, and the greatest