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Research Shows a Majority of Enterprises are Switching to VoIP

Voice over Internet Protocol (VoIP) solutions enable enterprises to streamline and transform their corporate telecommunications infrastructure by converging voice and data. Enterprises are not only migrating to VoIP, they are evolving their VoIP deployment initiatives and overall communications road map to incorporate a variety of

What is SIP Trunking?

What is SIP trunking exactly, and why is it so important for businesses to understand its benefits? You’ll be glad to know that it has nothing to do with an elephant’s appendage, and everything to do with lowering business costs and increasing flexibility and productivity.

10 Essential Telephone Etiquette Tips

Answering the telephone is everyone’s least favorite job, especially in a busy office. But, making a good impression over the phone is one of the most important things your employees can do for your company. Taking care of your customers over the telephone and making

4 Reasons Businesses Love SIP Trunking

Still paying off your analog PBX but want to enjoy the benefits of VOIP? No problem! Established businesses that already have PBX hardware and are looking for innovative ways to save hundreds of dollars each month might want to look at SIP trunking. SIP trunking

The Do’s and Don’ts of Auto Attendants

The Auto Attendant on your business phone system is the first thing your customers and business associates will hear when they call your company. You only have one chance to make a good first impression so you should always make sure you have a professional

Is Your Phone System Ready for the Holidays?

From time to time, you may wish to load a special Auto Attendant, such as when you are having a special promotion that you want every caller to hear about, or you are closed for an extended period, or just want to “get into the