Voice over Internet Protocol (VoIP) solutions enable enterprises to streamline and transform their corporate telecommunications infrastructure by converging voice and data. Enterprises are not only migrating to VoIP, they are evolving their VoIP deployment initiatives and overall communications road map to incorporate a variety of
Question: What do voicemail and telemarketers have in common? Answer: They are both super annoying! Seriously though, in a world where chat, instant messaging and email are our main forms of communication, where does voicemail even fit in anymore? According to a new report from
What is SIP trunking exactly, and why is it so important for businesses to understand its benefits? You’ll be glad to know that it has nothing to do with an elephant’s appendage, and everything to do with lowering business costs and increasing flexibility and productivity.
Ready to give your business a swift boost? You might be surprised at how much a VoIP hosted PBX solution could do to crank up productivity, increase flexibility, slash expenses and lift profit margins. Here are just some of the ways some of the many
By Ashley Verrill A lot of factors play into the growth and success of any small business, but much of it comes down to how easy it is to do business with you. In today’s instant-gratification obsessed society, you should strive to remove every possible
Answering the telephone is everyone’s least favorite job, especially in a busy office. But, making a good impression over the phone is one of the most important things your employees can do for your company. Taking care of your customers over the telephone and making
Still paying off your analog PBX but want to enjoy the benefits of VOIP? No problem! Established businesses that already have PBX hardware and are looking for innovative ways to save hundreds of dollars each month might want to look at SIP trunking. SIP trunking
VoIP hosted PBX is a telephone service that is provided over the internet with the PBX in the cloud. There are common myths that go around about VoIP hosted PBX. Here are a few of scenarios that could help demystify VoIP hosted PBX.
The Auto Attendant on your business phone system is the first thing your customers and business associates will hear when they call your company. You only have one chance to make a good first impression so you should always make sure you have a professional
From time to time, you may wish to load a special Auto Attendant, such as when you are having a special promotion that you want every caller to hear about, or you are closed for an extended period, or just want to “get into the