Smoking Hot Referral Tips!

Referrals are a way to build your business. You need to know how to get referrals easily so you can start to build a name for your small or medium business. Smoking hot referral tips include:

1) With your current customers give them fantastic service. Make sure they are extremely happy. Once you have given your customers high quality service, THEN ask for referrals.

2) Give your customers a reward system. If your customers do business with you or give you three to five referrals that use your services/products, reward your customers. You may want to give them a discount on a service or product.

Clients Needs and the Four Day Work Week

If you are thinking of changing your business schedule to a four day work week, go over the pros and cons for your clients. If there are more cons than a four day work week may not be suitable for your type of business. There is another way you may implement the four day work week into your business. Have half of the employees (or however many are needed) work two weeks five days per week and the other half of the employees work the second half of the month five days per week.

Are Your Customers Important?

Of course your customers are important and that is why you need to keep the lines of communication open. You need to have a VoIP system that is very clear, so clear it sounds like the person on the other end is right next door to you. You want a VoIP system for your business so that you never miss an important phone call from your customers. For example, you may have a customer that is in urgent need of your product. Your phone line is busy or the customer finally gets through to you, only to have his or her phone call dropped. Your customer is frustrated and decides to look online for a client that sells the same products you do. Unfortunately for you, their phone system works well and they get the order.

Busy signals and your customers.

If your customers are getting a busy signal when they call you, then you could have a serious problem.  Businesses today are competing with each other to gain more customers and keep them coming back.  Many businesses thrive on their customer referrals, with their motto being that satisfied customers will refer new customers.  But, again if they are getting a busy signal and cannot reach you, then they will turn to another competitor for their product.